Effective Date: 9/1/2025
Last Updated:  9/4/2025

Welcome to QSw3r Store ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our eCommerce store, which sells custom T-shirts and Forever Health products.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit our store or make a purchase, we may collect the following information:

a. Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (via secure third-party processors like PayFast)

b. Order Details

• Products you view, add to cart, and purchase
• Custom T-shirt design files or text provided by you

c. Technical Data

• IP address
• Browser and device type
• Pages viewed
• Referring website
• Time and date of visit

d. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your shopping experience, remember your preferences, and analyze site traffic.

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Communicate with you about orders, returns, and customer service
• Send you promotional emails or newsletters (if you opt in)
• Improve our store’s functionality and user experience
• Detect and prevent fraud or misuse of our services
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Service Providers: Including payment processors (e.g., PayFast), shipping carriers, email platforms, and website hosting providers
• Analytics and Advertising Tools: Such as Google Analytics or Facebook Pixel, to help us understand usage and promote our products
• Legal Requirements: When required to comply with laws or enforce our policies

4. Your Rights

Depending on your location (e.g., South Africa), you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict how we use your data
• Request a copy of the information we have about you
• Opt out of marketing communications at any time

To exercise these rights, contact us at enquiry@qsw3r.store.

5. Data Security

We use secure protocols and encryption to protect your information during transmission and storage. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal data for as long as needed to fulfill orders, meet legal obligations, and maintain business records.

7. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect information from children.

8. Third-Party Links

Our site may contain links to third-party websites (e.g., product manufacturers or social media). We are not responsible for their privacy practices.

9. International Users

If you are visiting from outside South Africa, please note that your information may be transferred to and processed in countries where data protection laws may differ from your own.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

QSw3r Store
Email: enquiry@qsw3r.store